Personnel
Meet our Team
Customer Service
Phone: 716-741-9575
| Staff | Info |
|---|---|
 |
Tammy Berghorn Inside Sales and Customer Service Specializing in Plumbing Products: mixing valves, faucets, safety equipment, and coolers. |
 |
Jim Desimone Inside/Outside Sales Responsible for all lines from the Syracuse office. Ph: 315-263-0134 |
 |
Dave Kilijanski Inside Sales and Technical Support Specializing in Heating Products: pumps, water heaters, boilers and systems. LOCHINVAR |
 |
Amy Merritt Inside Sales and Customer Service Specializing in Heating Products: pumps, water heaters, boilers and systems. GRUNDFOS and ACORN |
 |
Sean Mistretta Inside Sales and Customer Service Specializing in Plumbing Products: mixing valves, faucets, safety equipment, and coolers. WATTS REGULATOR |
 |
Kevin Peterson Technical Support and Inside Sales Specializing in Heating Products: pumps, water heaters, boilers and systems. |
 |
Mike Pixley Inside Sales and Customer Service Specializing in Sloan Support and Plumbing Products |
 |
Ben Ruppert Inside Sales and Customer Service Specializing in commercial quotes for all product lines |
|
Alex Sestak Inside/Outside Sales Responsible for all lines from the Syracuse office |
| Staff | Info |
Commercial Quotations
| Staff | Info |
|---|---|
 |
Max Goldman Product quotations for all territories Specializing in Heating Products and job quotes. |
 |
Steve McNutt Product quotations for all territories Specializing in plumbing products and plumbing technical support. Emphasis on eastern NY projects. |
|
Jon Miller Product quotations for all territories Specializing in plumbing products and plumbing technical support. Emphasis on western NY projects. |
Outside Sales
| Staff | Info |
|---|---|
 |
Randy Schaefer President Ph: 716-741-9575 |
 |
Bryan Schaefer Vice President Ph: 716-741-9575 |
 |
Bill Sestak Vice President Sales Syracuse Area Ph: 315-453-4230 |
 |
David Brockmann Residential Products Manager Rochester and Syracuse Areas Concentrates on residential heating & plumbing products and the contractors that utilize these products. Emphasis on wholesaler/distributor calls. Specializing in On Demand water heaters and combi water heaters. Ph: 585-737-9870 |
 |
Kevin Mosher Eastern Regional Sales Manager Albany and Hudson Areas Manages all product lines and personnel in the Eastern NY area. Specializing in plumbing products, systems, and all aspects of the commercial job market. Ph: 518-573-2009 |
 |
Kevin Norris Western Regional Sales Manager Buffalo Area Responsible for Wholesaler/Distributor and Contractor calls. Specializing in Commercial plumbing sales & service, On Demand water heating and residential heating. Ph: 716-741-9575 |
 |
Bill Bourke CNY/Syracuse office based Focus on controls, boilers, pumps, radiant design and other HVAC related systems. Assist all territories. Ph: 315-382-5436 |
 |
Emily DeTine Architect and Engineer Responsibilities. Specializing in commercial projects and plumbing design. Ph: 716-698-8251 |
 |
Dave Hartwell Territories of Albany/eastern NY area and northern NY. Concentrating on residential heating & plumbing products and the contractors that utilize these products. Emphasis on wholesaler/distributor calls. Specializing in residential heating & pump systems. Ph: 845-500-6855 |
 |
Steve Mattice Territories of Syracuse/central NY area Primary responsibilities include sales for plumbing and heating products to plumbing contractors, distributors & engineers. Specializing in facility/end user systems and solutions. Ph: 315-263-2104 |
 |
Larry Weingartner Territory of Albany/eastern NY Commercial contractors, engineers and select distributors. Specializing in commercial HVAC and domestic water systems and all aspects of pumps, boilers & water heaters. Ph: 518-242-0293 |
 |
Steve Young Territories of Buffalo and Rochester Technical field support for pumps, boilers, water heaters & systems. Specializing in commercial HVAC & domestic water systems. Ph: 518-242-0293 |
Accounting & Operations
| Staff | Info |
|---|---|
 |
Shelly DiGiacomo General Manager Responsible for Accounts Payable, Commissions and Collections Ph: 716-741-9575 |
 |
Sally Clark Accounting, Inside Sales and Customer Service, and Website/Marketing. Ph: 716-741-9575 |
Warehouse Operations
| Staff | Info |
|---|---|
 |
Aaron Smith Warehouse Operations and Inventory Control Responsibilities include Inside Sales and Customer Service; specializing in Plumbing Products, drains & carriers, PEX/plastic piping systems. |
Management Team
| Staff | Info |
|---|---|
|
Randy Schaefer President Ph: 716-741-9575 |
|
Bryan Schaefer Vice President Ph: 716-741-9575 |
|
Bill Sestak Vice President Sales Ph: 315-453-4230 |
|
David Brockmann Residential Products Manager Concentrates on residential heating & plumbing products and the contractors that utilize these products. Emphasis on wholesaler/distributor calls. Specializing in On Demand water heaters and combi water heaters. Ph: 585-737-9870 |
|
Shelly DiGiacomo General Manager Responsible for Accounts Payable, Commissions and Collections Ph: 716-741-9575 |
|
Kevin Mosher Eastern Regional Sales Manager Manages all product lines and personnel in the Eastern NY area. Specializing in plumbing products, systems, and all aspects of the commercial job market. Ph: 518-573-2009 |
|
Kevin Norris Western Regional Sales Manager Responsible for Wholesaler/Distributor and Contractor calls. Specializing in Commercial plumbing sales & service, On Demand water heating and residential heating. Ph: 716-741-9575 |