Careers

6/10/22

Customer Support Representative (Full-Time)
Clarence Center, NY
Hours:  Monday-Friday: 8:00am-5:00pm

We are currently seeking an organized, resourceful individual who looks forward to working in a fast-paced environment, who appreciates the diversity of opportunities available at a small company, and who will enjoy working at a company that appreciates their employees and provides them with the tools that they need to be successful.  Applicant should have good communications skills and a strong work ethic. WMS Sales offers a positive work environment, competitive salary, 401K, profit sharing, health insurance, paid personal time off and vacation time.

Job Responsibilities include:

    • Handling customer requests (responding to phone and e-mail inquiries)
    • Entering Sales Orders, verifying pricing, and tracking customer orders
    • Managing a Customer Service Inbox – Receive, Confirm and Distribute customer e-mail to the appropriate person within WMS
    • Learning the different aspects of our industry and the lines we represent

Qualifications/Skills:

    • Ability to effectively handle and respond to customer needs
    • Basic Microsoft Office skills (Outlook, Word, Excel)
    • Willingness to learn new software packages

Job training is provided.  There is room for movement and growth within the company, and salary is commensurate with experience.

To apply, e-mail your cover letter and resume to careers@wmssales.com

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